This website is intended for healthcare professionals
This website is intended for healthcare professionals
Executive Director of Professional Practice, Nursing and Midwifery Council
I question, therefore, to what extent the current NHS complaints process is fit for purpose. Which is why I was interested to read the latest research study by van Dael et al (2022), which sought to...
‘A just culture considers wider systemic issues where things go wrong, enabling professionals and those operating the system to learn without fear of retribution … Generally in a just culture,...
‘A compassionate leader is someone who uses a high level of self-awareness and emotional intelligence to truly listen to what people tell them, then responds with empathy and action that makes a...
With regard to the conducive environment,Yapp (2016) reflected that in order for toxic leaders to be successful they need an environment within which they can thrive. Yapp identified four elements...
First, the review is clear that, rather than focus on individual leadership development or potential, we should learn from other large organisations that invest heavily in taking a consistent approach...
‘The report shows a systemic failure to listen to families affected, many of whom who had been doggedly persistent in raising issues over several years. One mother said that she felt like a “lone...
Dolan talks about thinking of the world through the prism of another's lens. As one of the most passionate speakers around, he stresses the importance of valuing patients' time and puts the user...
‘The autonomous evidence-based decision making by members of an occupation who share the same values and education.’ .
‘Research led by nurses and contributions they make as members of multidisciplinary research teams can drive change. It is the cornerstone of high-quality, evidence-based nursing.’ .
Refers to work nurses do with their bodies. First, this is the impact of physical labour on nurses, but also the impact on time to undertake activities. This is area is not fully understood when...
‘… aims to provide knowledge and demonstrate how “social movements” approaches can be used to deliver improvement at previously unseen levels of depth and scale.’ .
Skill mix, care hours available and experience along with material resources (availability of necessary medications, supplies, and equipment) were felt to be factors. To take one of their examples: an...
‘Who are these “future nurses”? What, and who, has shaped and inspired their decisions? What excites and worries them most about their next steps? … What can we learn from these individuals to shape...
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