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Patient Safety

Considering the ‘ostrich syndrome’ and patient safety

‘Many of the reactions of maternity unit staff at this stage were shaped by denial that there was a problem, their rejection of criticism of them that they felt was unjustified (and which, on...

Patient safety reports and crisis events round up

I have said before in my BJN column that the NHS is no sloth when it comes to developing patient safety initiatives, policies and reports. The problem is that these so often seem to falter at the...

Shifting the mindset in the NHS complaints system

History has not served the NHS complaints system well. There have been many reports about NHS complaints going back to 1994 and the Wilson report, Being Heard, saying the same or similar things about...

Towards a safer NHS in 2020?

The NHS and other patient safety stakeholder organisations have been consistent over the years in producing well-thought-out and articulate patient safety policy plans while at the same time major...

The relevance of law to patient safety education and training

‘HEE will work with NHS Improvement and NHS England to produce the best informed and safety-focused workforce in the world. Developing a consistent national patient safety syllabus to apply across a...

Worthy of the ‘global leader’ hype, or are we seeing the tip of the iceberg?

‘Hundreds of families whose babies died or were seriously injured at the Shrewsbury and Telford Hospital Trust do not even know their cases have been identified for investigation in the biggest...

Urgent and emergency care: patient safety and quality issues

There seems to be no shortage of reports looking at urgent and emergency care provision and how to make good, how to re-cast service provision in the face of demand on resources. The problems facing...

The state of NHS care in England

The CQC (2019) presents a useful and real-time picture of health and social care in England. The report looks at trends and shares examples of outstanding, good and poor care practices. Like all CQC...

An end-of-year report card for the Care Quality Commission

In 2018/2019 the CQC carried out more than 17 000 inspections across all sectors. These inspections included first inspections, re-inspections and focused inspections. There were 3903 inspections of...

Older adults' self-advocacy in patient safety: a cross-sectional study

Few studies have been conducted on self-advocacy regarding patient safety of older adults, especially in developing countries. Based on the data from 230 older adult patients, we found that the total...

An end-of-year report card from NHS Resolution

‘… which dispute the idea that the NHSLA resolves claims “as quickly and cost-effectively as practicable,” and argue instead that the NHSLA often fails to settle cases proactively and is therefore...

The urgent need to make NHS mental health care safer

‘Mental health problems represent the largest single cause of disability in the UK. The cost to the economy is estimated at £105 billion a year—roughly the cost of the entire NHS.’ .

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