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Disability arts: from the social model to the affirmative model. 2011. https://tinyurl.com/voavtbm (accessed 3 March 2020)

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Why we are disabled people, not people with disabilities. 2015. https://tinyurl.com/vn2syh8 (accessed 28 February 2020)

CBC News. More information, links and interview transcript for Amanda Baggs. 2009. https://tinyurl.com/spvkys9 (accessed 28 February 2020)

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What's wrong with ‘seeing the person first’?

12 March 2020
Volume 29 · Issue 5

Abstract

Person-first thinking makes it a virtue to ‘see the person, not the disability’, overlooking, or making an effort to overlook, a person's impairment in order to see ‘the person within’. This might seem a caring and compassionate approach in everyday nursing practice, but on closer examination it can be seen as unhelpful and even discriminatory. This article considers why this should be the case and introduces the affirmation model as a basis for a different way of thinking about the issue.

Person first thinking makes it a virtue to ‘see the person not the disability’, considering it a kindness to overlook, or to make an effort to overlook, a person's impairment in order to see ‘the person within’ (Michalko, 2002). At first glance, this might seem a caring and compassionate approach within everyday nursing practice; however, on closer examination it can be seen as unhelpful and possibly even discriminatory. It rests on outdated Cartesian ideas about the body and the self—as if the disabled person is trapped within a ‘flawed’ body and that there is a ‘normal’ healthy person struggling to get out (Cameron, 2014:17–19). It is also based on a number of misplaced assumptions about the experience of impairment, treating this as something invariably unpleasant and regrettable (Morris, 1991). Furthermore, it involves a persistent way of thinking about impairment that has long been contested by disabled people (Cameron, 2015).

Person first thinking reflects an individual or medical model view (Oliver and Barnes, 2012), which identifies disability as ‘embodied limitation’. Medical model thinking has traditionally underpinned not only nurse education but also institutional thinking about disability in general within wider society. It is reflected within cultural narratives and the ceaseless recycling of stereotyped representations, portraying disabled people as ‘victims’ or as ‘plucky strugglers’ (Cameron, 2014:144-146). The medical model is best summarised in the World Health Organization's (WHO) International Classification of Impairments, Disabilities and Handicaps (1976). This involves the following definitions:

‘Impairment: any loss or abnormality of psychological, physiological or anatomical structure or function.’

‘Disability: any restriction or lack (resulting from impairment) of ability to perform an activity in the manner or within the range considered normal for a human being.’

Disability is understood here as a characteristic of individual deficit or personal tragedy, as something arising directly from impairment, to be measured in terms of normality and abnormality. In the more recent International Classification of Functioning, Disability and Health (WHO, 2013) disability retains its character as an unfortunate individual condition:

‘Disability is an umbrella term for impairments, activity limitations and participation restrictions. It denotes the negative aspects of the interaction between an individual (with a health condition) and that individual's contextual factors (environmental and personal factors).’

Language is important because it shapes the way people make sense of and experience the world. Reality is given structure within the narratives that circulate in everyday practice. When disability is considered as signifying personal loss and limitation, this impacts on encounters between disabled people and health professionals with whom they interact. It excludes from consideration the possibilities that somebody might live with impairment as an everyday part of their life, that they may consider impairment an important part of who they are, in that it has shaped their life experience and who they have become as a person, and that they might like themselves and enjoy being who they are regardless of their impairment experience. Having someone ‘kindly’ overlooking their impairment involves an invalidation of the individual's experience and a lack of awareness of the real issues and challenges that impact on the life of a disabled person (Milton, 2017).

Social model

An alternative perspective has been developed by the Disabled People's Movement. The social model, developed initially in 1976 by the Union of the Physically Impaired Against Segregation and later by Disabled People's International (DPI), redefines disability as an unequal social relationship within a society that has failed to take account of the needs of people with impairments, or to plan for their inclusion in everyday community life. The social model defines the terms ‘impairment’ and ‘disability’ as:

‘Impairment: the loss or limitation of physical, mental or sensory function on a long term, or permanent basis.

‘Disability: the loss or limitation of opportunities to take part in the normal life of the community on an equal level with others due to physical and social barriers.’

DPI in Disability Equality in Education, 2002

Within this view, disability is not something that people have but is something that is done to individuals with an impairment. Disability does not signify that something is wrong with people's bodies, but is rather about the way that society reacts to physical, sensory, cognitive and emotional difference. A historical analysis (Slorach, 2016) demonstrates how, as part of the industrialisation of society during the 19th century, people with impairments were systematically removed from the social mainstream and incarcerated in a variety of institutions, asylums and hospitals. The production requirements of industrialised labour created a need for a ‘normal individual’ who could work within the factory system (Davis, 2017).

At the same time, living arrangements within developing towns and cities established a requirement for greater conformity and compliance with social norms of behaviour and self-presentation (Elias, 2001). People with an impairment came under the surveillance of increasingly powerful medical professionals and disability became regarded as a medical problem requiring treatment, with the continued hope of cure (Cameron, 2014:65–67). Having excluded people with impairments from everyday community life, society has regarded it as unimportant to take their needs into account, resulting in the development of physical and social institutions, cultures and environments that are largely inaccessible to disabled people. While processes to address these inequalities have begun to be put in place, with the establishment of UK anti-discrimination legislation (the Equalities Act 2010, preceded by the Disability Discrimination Act 1995), attitudes and assumptions lag behind (Heaton, 2014:1–3).

Affirmation model

While the social model has provided a tool for understanding disability as a structural issue, concern has been expressed by some disabled writers that it does not adequately address the lived experience of impairment or the challenges faced by disabled people (Thomas, 1999). Impairment can be messy, tiring, and is not always easy to live with. This, however, does not mean it can be experienced only negatively. Impairment can add depth to life, give a different perspective, and teach much about the ambiguity of what it means to be human (Davies, 2012).

This way of thinking is expressed in the affirmation model, a theoretical development emerging from expressions of disability pride within the disability arts movement (Swain and French, 2008). This model builds on the social model, taking on board the restrictions and barriers faced by disabled people but also celebrating the fact that, while not always comfortable, life as a disabled person can be just as ‘valuable, interesting and intrinsically satisfying’ as the life of a non-disabled person (Cameron, 2014:65–67). The affirmation model offers new definitions:

‘Impairment: physical, sensory, emotional and cognitive difference, divergent from culturally valued norms of embodiment, to be expected and respected on its own terms in a diverse society.

‘Disability: a personal and social role which simultaneously invalidates the subject position of people with impairments and validates the subject position of those considered normal.’

Cameron, 2014:65–67

The model establishes the rights of disabled people to be who they are, as they are, while also recognising the social-relational nature of disability. The evaluation of disability as deficit takes place within countless everyday interactions, reminding people with impairments: ‘I am abnormal and therefore need to know my place’, while confirming to non-disabled people ‘I am normal and therefore entitled to my place’ (Cameron, 2014:107-109). As Cal Montgomery has stated:

‘Every few hours I run up against people who feel free to remind me that I'm their inferior and that I should conform to whatever they've decided ‘people like [me]’ are supposed to be like.’

Montgomery, 2006

Disability involves an oppressive relationship that validates conformity of bodily comportment and invalidates aberration. The affirmation model provides disabled people with an insight with which to challenge the social pressures to conform. In the words of Amanda Baggs, an autistic woman:

‘In general, I don't think the attitude of fixing some one helps anyone, least of all people who are so far from the norm that it's obvious that they'll never be made into the norm … It bothers me to hear autism described as a tragedy … We're part of the human condition and we're not a lesser part or a tragic part, or sad or pitiful or pathetic.’

CBC News, 2009

The affirmation model is about the assertion by disabled people of the right to be different and to have that difference valued and included. This challenge to conventional ideas about disability has been expressed succinctly in a lyric by disability arts pioneer Johnny Crescendo: ‘I love my body, it's the only one I've got’ (https://youtu.be/DKWIZE6NsNw). It has been echoed widely in disability arts by people experiencing the spectrum of impairments (Cameron, 2007; 2009; 2011), including autistic people, people with communication impairments and people with learning difficulties—from performers such as London-based reggae band Heart'n'Soul, the northeast punk band The Fugertivs, and theatre company The Lawnmowers in the 1980s and 1990s, to contemporary artists, including Ian Lane, The Stealth Aspies, Heavy Load, Lost Voice Guy, Paul Wilshaw, Mind the Gap, Emma Robdale, Sarah Gordy, Nicky Priest, and The Rockets. This thinking is summed up in Clare Sainsbury's claim to be recognised as an autistic person rather than as ‘a person with autism’:

‘We are not people who “just happen to have autism” it is not an appendage that can be separated from who we are as people, nor is it something shameful that has to be reduced to a sub-clause.’

Sainsbury, 2009

Joan Tollifson (1997), another disabled writer, made the point that imperfection is the essence of being organic and alive. Life's vulnerability, she argues, is part of its beauty. There is a need to cherish what actually is ‘instead of being caught up and entranced by what we think would be better’. The affirmation model involves a requirement to recognise this and to value difference for its own sake.

The medical model is experienced by disabled people as problematic in that it underlies the myriad of behaviours, decisions, and interactions taking place in the contexts in which they experience their lives. It is put into practice in the ways that services are planned and delivered, words are spoken, thoughts are left unspoken, and in gestures and assumptions, hopes and expectations of them. Because it is a dominant model of disability, reflecting the view of the world of the non-disabled, its character as a model, as a way of looking at things, is almost always overlooked. Medical model thinking does not appear as just ‘one way of looking’ but as established fact. It is considered common sense to regard impairment as misfortune. This impacts on disabled people's lives, not just in terms of professional judgements and assumptions about what are appropriate services, but also in terms of the restriction of life opportunities, experiences and roles (Cameron, 2014:98–100).

Nurses can lead the change

In this context, just like anybody else, many nurses have never considered the medical model as ‘just one way of looking’, rather than as objective fact. They have not reflected on how different disability models impact on clinical decision-making or the outcomes of healthcare intervention (Brandon, 2014: 119–121). This is also true for many disabled people who have never encountered the social or affirmation models. It is not surprising, given current thinking about disability, that many disabled people feel very negatively about their impairments and invest much effort and energy in trying to cover these up, hoping that they won't cause other people to treat them differently (Cameron, 2014:72–74).

The affirmation model provides an opportunity for a renewed way of thinking that enables nurses to support disabled people in making sense of what it means to live with impairment in a disabling society. It is not that disabled people taking an affirmative view want to emphasise their impairments above other parts of who they are, but that they see no reason why their impairments should be downplayed. People have a right for their impairments to be recognised as significant parts of who they are—not necessarily the most important part, but important all the same. It is about establishing disabled people's rights to value themselves as they are, not only insofar as they can overcome or minimise the significance of their impairments. It involves a different way of looking to identify the real problems of disability.

Nurses could play a central role in supporting people to own impairment by cascading the values of the affirmation model in practice and by truly embracing what it means to deliver holistic care. Nurses are directed to identify and address unwarranted discrimination and variation in practice, to improve outcomes, experience and use of resources, and to take opportunities to act as change agents to add value. The updated Nursing and Midwifery (2018)Code reminds nurses of their duty to tackle discrimination and provide leadership to ensure that people's wellbeing is protected, and their experiences of the health and care system are improved.

If nurses are unaware of or ignore the value of the affirmation model, they are at risk of becoming stuck within the medical model thinking trap, and the safety and quality of care cannot be continually enhanced. In this situation, disabled people will continue to experience modes of practice that continue to treat their bodies and ‘selves’ as separate and different, and that dilute holism and partnership working. Nurses must challenge their thinking patterns so that disabled people are able to be open and upfront about their impairments and to feel comfortable about being who they are, rather than being required to relate negatively to their experience of embodiment. Patients may be in distress as the result of an illness that has brought them into hospital, but they do not need things to be complicated further by people's unaware reactions to a long-term condition they are quite used to managing. If nurses can open their minds and shift the cultures of practice, this is likely to have a positive impact on future generations of disabled people in health care and more widely across society.

KEY POINTS

  • Person-first thinking is based on misplaced assumptions that do not reflect disabled people's realities
  • The social and affirmation models establish the rights of disabled people to be who they are, as they are
  • Disability is not a personal tragedy or an individual problem, but an outcome of the ways we have learnt to view difference
  • Without social and affirmation model thinking, true holistic nursing is not achievable
  • CPD reflective questions

  • Why has person-first thinking been identified as misplaced and unhelpful?
  • Why is language important in this context?
  • In what ways can the adoption of social and affirmation model approaches enable nurses to support disabled people?
  • Is there anything about your practice that you would change as a result of having read this article?