References
Inspiring nurses to lead on quality improvement projects to deliver excellent patient care
My enthusiasm for my work and commitment to providing the best care to my patients, team and renal services has remained unchanged since I started working in the renal and transplant department at St George's Hospital, London, 24 years ago.
Specialising in transplantation for the past 18 years, I have taken every opportunity to develop and improve the pre- and post-transplant services by leading relevant audits, service evaluations, and quality improvement (QI) projects, working in collaborative research with medical colleagues and implementing the recommendations and findings. This has all had a profound impact on the care we offer to our patients and their families. I also enjoy sharing the excellent work we do at St George's locally, regionally and nationally.
I lead my team by example, making sure we are all working towards the same goal, which is to deliver excellent patient care. Recognising team members' strengths and supporting them in their weaknesses helps to build staff morale and confidence, which are necessary to enhance teamwork in our specialist area.
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