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Winterbourne View Hospital: a serious case review. http://tinyurl.com/hxkczyj (accessed 6 March 2019)

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Ilkhani M, Glasper A, Jarrett N. Nursing curricula relating to care for disabled children: literature review. Int Nurs Rev. 2016; 63:(1)78-83 https://doi.org/10.1111/inr.12203

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Open University. Timeline of learning disability history. 2019. https://tinyurl.com/j74wsvm (accessed 6 March 2019)

Pratt K, Baird G, Gringra P. Ensuring successful admission to hospital for young people with learning difficulties, autism and challenging behaviour: a continuous quality improvement and change management programme. Child Care Health Dev. 2012; 38:(6)789-797

Shankar R, Wilcock M. Improving knowledge of psychotropic prescribing in people with intellectual disability in primary care. PLoS One. 2018; 13:(9) https://doi.org/10.1371/journal.pone.0204178

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Will extra training improve care of service users with learning disabilities or autism?

14 March 2019
Volume 28 · Issue 5

Abstract

Emeritus Professor Alan Glasper, University of Southampton, discusses a new initiative for additional training for health professionals in England. An open consultation is inviting nurses and others to comment on the proposals

Serious concerns about the care received by people with learning disabilities and autism in the NHS have been growing since the 2011 scandal at Winterbourne View Hospital. It was the sustained abuse of young people with learning disabilities at this hospital that provoked a serious case review necessitating fundamental changes to the care of these patients in the health service (Flynn, 2012).

The publication of the case review prompted the Care Quality Commission (CQC) to launch a programme of risk-based random, unannounced inspections of institutions providing care for people with learning disabilities and challenging behaviour. The inspections showed that there were deficiencies in care for people with learning disabilities across the country (CQC, 2012).

In light of these revelations about the suboptimum care of people with learning disabilities or autism, the Government is seeking ways to ensure that health and social care professionals have the appropriate training to more fully understand the needs of this population, and to make reasonable adjustments in care delivery to provide support.

It has launched an open consultation (Department of Health and Social Care (DHSC), 2019) to consider issues around the training and development of staff on how to better support these vulnerable service users.

Background

Throughout history, the way society has treated people with learning disabilities and autism has not always been equitable (Open University, 2019). Throughout most of the 19th century people did not distinguish between individuals with a learning disability and a mental illness. By the turn of the 20th century society preferred to warehouse these vulnerable people in special hospitals that were often situated in the countryside far from urban conurbations. This was because there was an innate fear that they might somehow adversely affect society. Additionally, Baly (1994) highlighted the links between eugenics and Hitler's quest for a pure Aryan race that left little room for those considered ‘defective’ in any way.

Today, health professionals such as nurses endeavour to provide optimum health care for service users with learning disabilities or autism. It is important to stress that individuals will respond differently to changes in their care environment. For example, some find the experience of being in hospital frightening and may reflect this by displaying outbursts of challenging behaviour. This may be because, compared with the general population, they have elevated degrees of need, many of which are unrecognised and unmet. In a study investigating the experiences of adults with learning disabilities and their carers in general hospitals, Gibbs et al (2008) showed that anxiety and fear, communication and behaviour problems were precipitated by the hospital admission.

Nurses and other health professionals endeavour to do their best in caring for this group of patients; however, this does not stop things going awry. The Government considers this situation can be improved by giving health staff additional, appropriate training to enhance the skills and knowledge base for supporting people with learning disabilities or autism when they need health care.

This may reflect the reality that in acute hospital settings care is delivered by nurses whose experience with, and education about, this patient population is limited by the lack of education and experience. For example, there is little direct reference to the specific care of people with learning disabilities or autism in the still current 2010 adult field of practice curriculum (Nursing and Midwifery Council, 2010).

Similarly, within the child branch, a literature review of disability content within nursing curricula showed these to be overloaded by acute care physiological teaching, exposing gaps in the contemporary curricula, lack of faculty expertise, problems with teaching methods, and a focus on the medical model (Ilkhani et al, 2016).

The Government's aspiration to deliver additional training

The Government considers that the challenges faced by people with learning disabilities and autism in accessing health care can be alleviated if staff, who need to make reasonable adjustments to working practice, are given additional training. The training must, however, be clear about the differences between learning disabilities and autism.

The current Learning Disabilities Core Skills Education and Training Framework (Skills for Life et al, 2016), which is currently undergoing review, identifies the different levels of skill and knowledge staff need to support people with learning disabilities. It is proposed that the content of any mandatory training programme should ensure that staff attain the learning outcomes they need for their role. It is important to stress that this training is not as yet mandatory in the way that safeguarding training is. However, this training framework sets out the essential skills and knowledge necessary for all staff involved in learning disabilities care and identifies the key skills and knowledge for roles and team members.

The new Government initiative stresses that priority for additional training should be placed on staff members who actually provide care to this patient group and who will need different levels of training, based on their role. The framework consists of three tiers of skills and knowledge:

  • Tier 1: for roles that require general awareness of learning disabilities. This would include ancillary staff who may occasionally work with people with learning disabilities or autism
  • Tier 2: for roles that have regular contact with people with learning disabilities (children, young people and adults), and whose care interaction has a fundamental impact on the quality and type of care provided. This group will include all clinicians and workers providing direct support to people with learning disabilities, such as support staff
  • Tier 3: covers the knowledge and skills that, according to the framework, should be held by staff working intensively with people with learning disabilities, either those directly providing care and support for people with a learning disability (children, young people and adults), or taking a lead role in decision making.
  • In principle, employers are required to ensure that their staff have the core skills and knowledge to care for, treat and support people with learning disabilities. However, in practice this does not always happen, which is why the Government is launching its public consultation on mandatory learning disabilities training for all relevant staff. The Government also expects the training to educate staff on the practical application of:

  • The Mental Health Act 1983
  • The Children and Families Act 2014
  • The Autism Act 2009.
  • The proposal for mandatory training seeks to develop the practical skills of the workforce to ensure staff can make reasonable adjustments in practice to improve the way people with learning disabilities and autism of all ages are supported. Reasonable adjustments that nurses might make when caring for this patient population include:

  • Communication: understanding the varied abilities of people with learning disabilities or autism to communicate is important. Information can be made more accessible to such individuals through the use of, for example, jargon-free language or visual aids, such as photo symbols. Vinales (2013) discussed how training in the use of alternative communication and aids, such as Makaton (a system using signs and symbols), helped nursing students to communicate with children with learning disabilities
  • Environment: the provision of a supportive environment, e.g. one without distractions for staff or service users, can reduce anxiety in people with learning disabilities or autism. People with autism in particular may be sensitive to ambient noise, crowds and bright lights. Children and young people with autism spectrum disorder can react to hospital admission in different ways, and having access to a staff member with appropriate training and experience can reduce distress (Pratt et al, 2012)
  • Personalisation: staff need to value the knowledge and views of someone with learning disabilities or autism, and their families and carers, particularly in being supported to make choices
  • The provision of care passports that summarise critical information about an individual's needs must be recognised by all staff as containing valuable information
  • Adhering to good practice: training should reinforce best practice and encourage professionals to challenge long-standing practices. For example, cessation of overmedication of people with learning disabilities with psychotropic medicines; (people with learning disabilities are likely to be prescribed this type medication, particularly antipsychotics, without a clear clinical indication) (Shankar and Wilcock, 2018).
  • Consultation

    The Government wants to know what nurses and others think about its proposals for mandatory training, with reference to the content, the delivery, and evaluation of such training (DHSC, 2019). The consultation closes on 12 April 2019 and nurses can respond in a number of ways:

  • Online: visit https://tinyurl.com/consult-ld-autism
  • Post: write to the Dementia and Disabilities Unit, 1N14, Department of Health and Social Care, Quarry House, Quarry Hill Leeds LS2 7UE
  • Email: trainingconsultation@dhsc.gov.uk
  • Conclusion

    It is likely that additional and ongoing training pertinent to the care of people with learning disabilities and autism will become mandatory for a large group of healthcare workers across the fields of practice, so make sure your voice is heard.

    KEY POINTS

  • Concerns about the care received by people with learning disabilities and autism have prompted the Govenment to launch a public consultation on the introduction of mandatory training
  • Care Quality Commission inspections have shown deficiencies in the care of people with learning disabilities across the country
  • The Learning Disabilities Core Skills Education and Training Framework identifies the skills and knowledge staff need to support this patient group
  • The aim of mandatory training will be to help staff to develop their practical skills, to improve how people with a learning disability or autism are supported when receiving health care